Privacy Policy for Email and Text Communication and Contact Form Submissions on www.cressy.com
At Cressy Commercial Real Estate (“Cressy”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you opt in to email or text communication or submit a message through the contact form on our website, www.cressy.com. By communicating with our company in these ways, you consent to the terms of this Privacy Policy.
How We Obtain Your Information
We collect personal information for company emails, text messages, and contacting prospective customers through various opt-in methods. These include instances where individuals subscribe to our emails via our website or other platforms, share their business cards at events or meetings, or reach out to us through email or text messages. Customers may also opt in to receive text messages by selecting the option during their interactions with us, such as through a checkbox on a form, a website prompt, or a verbal request during in-person or phone communication. Consent is confirmed when they reply YES to our text message.
By engaging with us through these channels, individuals consent to receiving relevant updates, marketing materials, or personalized responses based on their interests and business needs. We handle all collected information in compliance with applicable privacy laws and ensure it is used exclusively for its intended purposes.
Information We Collect
When you submit a message via our contact form, email or text message, we may collect the following information:
- Personal Information: Your name, email address, phone number, and any other contact information you voluntarily provide.
- Message Content: The details of your inquiry or message.
How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to your inquiry: We use your contact details to communicate with you about your inquiry and provide the information or assistance you have requested.
- Improving our services: We may use the information to improve the functionality of our website or customer service.
- Record-keeping: We may keep a record of your communication for administrative purposes.
- Info-Share: Sharing information on our listings, products, and services or requesting customer reviews. (Example SMS/Text Message: “Hi, this is Cressy Commercial Real Estate. We’re thrilled you chose us! We would appreciate it if you could leave us a quick Google review. It helps us grow and serve you better! https://g.page/r/CYf5XCM1Ci0zEAE/review. Text STOP to opt out.”)
Information Sharing and Disclosure
We do not sell, rent, or lease your contact information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating the website or conducting our business, so long as those parties agree to keep your information confidential.
- Legal Obligations: We may disclose your information to comply with any legal process, to respond to claims, or to protect the rights, property, or safety of Cressy, our customers, or the public.
- Third Parties: Information will not be shared with third parties/affiliates for marketing/promotional purposes.
Messaging Terms and Conditions
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Cressy Commercial Real Estate. Message frequency varies. Message and data rates may apply. For help, reply HELP or contact us at info@cressy.com or 574.271.4060. You can opt out at any time by replying STOP.
Data Security
We implement reasonable security measures to protect the information you provide through our contact form from unauthorized access, use, or disclosure. However, no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.
Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to any legal or contractual requirements.
- Request for help or more information about our company by texting HELP to our specified text phone number.
- Request to opt out from receiving future communication by texting STOP to our specified text phone number or hitting the UNSUBSCRIBE button on mass email communication.
To exercise these rights, please contact us at 574.271.4060 or at info@cressy.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Cressy Commercial Real Estate
200 N. Church Street, Suite 200, Mishawaka, IN 46544
574.271.4060
info@cressy.com
By submitting a message through the contact form on www.cressy.com, accepting email or text communication, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
